Business and Its Environment

Production - Computing types of costs in production

By the end of the lesson, the learner should be able to:

- Compute fixed costs, variable costs and total costs
- Calculate average cost per unit of production
- Use cost information to make pricing decisions

In groups, learners are guided to:

- Practice computing costs using business scenarios
- Calculate costs for Sarah's bakery
- Present cost calculations to class

How do you calculate the cost of producing one item?

- MASTER Business Studies Learner's Book pg. 122
- Practice exercises
- Calculators

- Calculation exercises - Oral presentation - Written assignment

Business and Its Environment

Production - Division of labour and specialisation

By the end of the lesson, the learner should be able to:

- Define division of labour and specialisation
- Distinguish between division of labour and specialisation
- Specialize in tasks where personal strengths lie

In groups, learners are guided to:

- Search for information on division of labour and specialisation
- Discuss meanings and differences
- Analyse Bilha's presentation on advantages and disadvantages

What is the difference between division of labour and specialisation?

- MASTER Business Studies Learner's Book pg. 124
- Comparison charts
- Digital resources

- Oral questions - Written exercises - Group discussion

Business and Its Environment

Production - Advantages and disadvantages of division of labour and specialisation
Production - Roles and responsibilities of a producer to consumer

By the end of the lesson, the learner should be able to:

- Explain advantages of division of labour and specialisation
- Analyse disadvantages of division of labour and specialisation
- Balance specialization with learning new skills

In groups, learners are guided to:

- Search for advantages and disadvantages of division of labour
- Debate on division of labour and specialisation
- Create charts showing advantages and disadvantages

What are the benefits and drawbacks of workers specializing in one task?

- MASTER Business Studies Learner's Book pg. 126
- Debate guidelines
- Chart materials
- MASTER Business Studies Learner's Book pg. 128
- Case study: Chap Chap Posho Mill
- Role play props

- Debate participation - Chart presentation - Written assignment

Business and Its Environment

Production - Designing an appropriate label for a product

By the end of the lesson, the learner should be able to:

- Explain the functions of product labelling
- Design an appropriate label for a product
- Read product labels to make informed purchasing decisions

In groups, learners are guided to:

- Discuss functions of labelling (identification, information, safety)
- Use available resources to design a product label
- Present designed labels to class

What information should be included on a product label?

- MASTER Business Studies Learner's Book pg. 131
- Sample product labels
- Design materials

- Label design exercise - Oral presentation - Peer assessment

Business and Its Environment

Production - Creating product labels with required information

By the end of the lesson, the learner should be able to:

- Include all required information on a product label
- Create complete product labels following guidelines
- Check product labels for important information before buying

In groups, learners are guided to:

- Design labels including product name, ingredients and expiry date
- Review and improve designed labels
- Present final product labels

Why is the expiry date important on a product label?

- MASTER Business Studies Learner's Book pg. 133
- Label templates
- Marking pens and materials

- Label completion - Written assignment - Portfolio assessment

Business and Its Environment

Consumer Satisfaction - Meaning and importance of consumer satisfaction

By the end of the lesson, the learner should be able to:

- Define consumer satisfaction
- Explain the importance of consumer satisfaction in business
- Provide feedback to businesses about products and services

In groups, learners are guided to:

- Discuss and present on the meaning of consumer satisfaction
- Search for importance of consumer satisfaction
- Analyse picture of satisfied customer

Why is customer satisfaction important for a business?

- MASTER Business Studies Learner's Book pg. 137
- Pictures of customer interactions
- Digital resources

- Oral questions - Written exercises - Group discussion

Business and Its Environment

Consumer Satisfaction - Benefits of consumer satisfaction to businesses

By the end of the lesson, the learner should be able to:

- Analyse benefits of consumer satisfaction to businesses
- Explain how satisfaction leads to customer loyalty and referrals
- Recommend good businesses to friends and family

In groups, learners are guided to:

- Brainstorm importance of consumer satisfaction
- Discuss repeat purchases, positive word of mouth and loyalty
- Present on benefits of satisfied customers

How does customer satisfaction help a business grow?

- MASTER Business Studies Learner's Book pg. 139
- Case studies
- Charts on customer benefits

- Oral presentation - Written assignment - Peer assessment

Business and Its Environment

Consumer Satisfaction - Terms and conditions for supply of goods and services

By the end of the lesson, the learner should be able to:

- Define terms and conditions in supply of goods
- Identify terms and conditions such as payment terms and warranties
- Read terms and conditions before making purchases

In groups, learners are guided to:

- Search for information on terms and conditions
- Study invoice and warranty images
- Discuss payment terms, delivery, returns and guarantees

What terms and conditions should you check before buying a product?

- MASTER Business Studies Learner's Book pg. 140
- Sample invoices and warranties
- Digital resources

- Oral questions - Written exercises - Document analysis

Business and Its Environment

Consumer Satisfaction - Understanding warranties, refunds and consumer rights

By the end of the lesson, the learner should be able to:

- Explain warranties, refunds and consumer responsibilities
- Analyse different terms and conditions in business transactions
- Assert consumer rights when products are faulty

In groups, learners are guided to:

- Watch video clips on terms and conditions
- Discuss warranties, refunds and limitation of liability
- Present on consumer rights and responsibilities

What should you do if a product you bought is faulty?

- MASTER Business Studies Learner's Book pg. 142
- Video clips
- Consumer rights materials

- Video analysis - Oral presentation - Written questions

Business and Its Environment

Consumer Satisfaction - Remedies for consumer satisfaction
Consumer Satisfaction - Proactive and reactive strategies for customer satisfaction

By the end of the lesson, the learner should be able to:

- Identify remedies available for consumer satisfaction
- Distinguish between proactive and reactive remedies
- Seek appropriate remedies when dissatisfied with products

In groups, learners are guided to:

- Share experiences on consumer satisfaction remedies
- Role play remedies for consumer satisfaction
- Analyse case study on Jane's laptop charger

What remedies are available when a customer is not satisfied?

- MASTER Business Studies Learner's Book pg. 143
- Case study: Jane's laptop
- Role play props
- MASTER Business Studies Learner's Book pg. 145
- Strategy charts
- Reference materials

- Role play observation - Case study analysis - Written assignment

Business and Its Environment

Consumer Satisfaction - Carrying out customer satisfaction survey

By the end of the lesson, the learner should be able to:

- Prepare a questionnaire for customer satisfaction survey
- Carry out a simple customer satisfaction survey
- Use feedback to improve personal service to others

In groups, learners are guided to:

- Prepare questionnaire to collect data on consumer satisfaction
- Distribute and collect survey responses
- Analyse findings and present report

How do businesses find out if their customers are satisfied?

- MASTER Business Studies Learner's Book pg. 147
- Survey questionnaires
- Data analysis templates

- Survey implementation - Report presentation - Written assignment

Government and Global Influence in Business

International Trade - Meaning and classification of international trade
International Trade - Importance of international trade

By the end of the lesson, the learner should be able to:

- Define international trade
- Classify international trade based on number of countries and direction of trade
- Connect international trade to availability of foreign products in local markets

In groups, learners are guided to:

- Brainstorm and present on the meaning of international trade
- Search from the internet or relevant textbooks for information on classification of international trade
- Discuss findings in groups

What are the benefits of international trade?

- Master Business Studies pg. 168
- Digital resources
- Charts
- Master Business Studies pg. 170
- Reference books

- Oral questions - Observation

Government and Global Influence in Business

International Trade - Balance of trade and balance of payment
International Trade - Advantages of international trade
International Trade - Disadvantages of international trade

By the end of the lesson, the learner should be able to:

- Define balance of trade and balance of payment
- Differentiate between balance of trade and balance of payment
- Relate trade balance to a country's economic health

In groups, learners are guided to:

- Use available digital devices or relevant books to search for the meaning of balance of trade and balance of payment
- Discuss findings with group members
- Present findings to classmates

What are the benefits of international trade?

- Master Business Studies pg. 171
- Digital resources
- Charts
- Master Business Studies pg. 172
- Reference books
- Master Business Studies pg. 173

- Oral questions - Observation

Government and Global Influence in Business

International Trade - Terms of sale in international trade

By the end of the lesson, the learner should be able to:

- Define terms of sale in international trade
- Explain LOCO, FOR, DD and FAS terms of sale
- Apply terms of sale to pricing of imported goods

In groups, learners are guided to:

- Find out from the internet or relevant print materials information on the terms of sale used in international trade
- Write down and explain the terms found from the search
- Discuss findings in groups

What are the benefits of international trade?

- Master Business Studies pg. 174
- Digital resources
- Charts
- Master Business Studies pg. 175
- Reference books

- Oral questions - Written assignments

Government and Global Influence in Business

International Trade - Terms of payment in international trade
International Trade - Digital applications in international trade

By the end of the lesson, the learner should be able to:

- Define terms of payment in international trade
- Analyse different terms of payment used in international trade
- Relate payment terms to business transactions with foreign suppliers

In groups, learners are guided to:

- Find out from the internet or relevant print materials information on the terms of payment used in international trade
- Write down and explain terms of payment
- Discuss findings in groups

What are the benefits of international trade?

- Master Business Studies pg. 175
- Digital resources
- Charts
- Master Business Studies pg. 177
- Internet access

- Oral questions - Written assignments

Government and Global Influence in Business

International Trade - Local products for export

By the end of the lesson, the learner should be able to:

- Identify local products that can be developed for export
- Prepare questionnaires to collect data on local products
- Connect local agricultural products to export opportunities

In groups, learners are guided to:

- Prepare questionnaires to collect data on local products
- Carry out a survey in the community on local products that can be developed for export
- Discuss the outcomes of the survey

What are the benefits of international trade?

- Master Business Studies pg. 178
- Survey tools
- Questionnaires

- Oral questions - Project work assessment

Government and Global Influence in Business

International Trade - Local products for export

By the end of the lesson, the learner should be able to:

- Map local products that can be developed for export
- Analyse survey findings on local products
- Relate local crafts and products to income generation through export

In groups, learners are guided to:

- Analyse questionnaires from the survey
- Interpret results and identify local products with strong potential for export
- Present results to classmates

What are the benefits of international trade?

- Master Business Studies pg. 178
- Survey tools
- Digital resources

- Oral questions - Portfolio assessment

Government and Global Influence in Business
Financial Records in Business

International Trade - Importance of international trade to an economy
Business Transactions - Meaning and types of business transactions

By the end of the lesson, the learner should be able to:

- Summarize the importance of international trade in an economy
- Evaluate the role of international trade in economic development
- Relate international trade to Kenya's economic growth and development

In groups, learners are guided to:

- Discuss the importance of international trade in an economy
- Share experiences on how international trade affects daily life
- Present findings to other groups in class

What are the benefits of international trade?

- Master Business Studies pg. 179
- Digital resources
- Reference books
- Master Business Studies pg. 180
- Internet access

- Oral questions - Written assignments

Financial Records in Business

Business Transactions - Cash and credit transactions
Business Transactions - Methods of payment for goods and services
Business Transactions - Methods of payment for goods and services

By the end of the lesson, the learner should be able to:

- Differentiate between cash and credit transactions
- Explain characteristics of cash and credit transactions
- Connect cash and credit transactions to shopping experiences in local shops

In groups, learners are guided to:

- Read case studies and identify types of business transactions
- Discuss the difference between cash and credit transactions
- Present findings to other members in class

Which are the methods used in making payment for goods and services?

- Master Business Studies pg. 181
- Digital resources
- Case study extracts
- Master Business Studies pg. 182
- Pictures and photographs
- Master Business Studies pg. 183
- Charts

- Oral questions - Written assignments

Financial Records in Business

Business Transactions - Survey on methods of payment in schools
Business Transactions - Advantages and disadvantages of payment methods

By the end of the lesson, the learner should be able to:

- Prepare a questionnaire on methods of payment used in schools
- Identify methods of payment used in the school
- Connect school payment methods to family budgeting experiences

In groups, learners are guided to:

- Prepare a questionnaire with questions on methods of payment
- Visit the school accounts officer and ask questions using the questionnaire
- Discuss the outcomes of the questionnaire with group members

Which are the methods used in making payment for goods and services?

- Master Business Studies pg. 184
- Questionnaires
- Survey tools
- Master Business Studies pg. 185
- Digital resources
- Charts

- Oral questions - Project work assessment

Financial Records in Business

Effects of Business Transactions - Statement of financial position
Effects of Business Transactions - Effects of asset transactions

By the end of the lesson, the learner should be able to:

- Define statement of financial position
- Identify components of a statement of financial position
- Relate statement of financial position to personal wealth calculation

In groups, learners are guided to:

- Remind peers the meaning, other name and components of a statement of financial position
- Calculate capital from given assets and liabilities
- Prepare a simple statement of financial position

How do business transactions affect the statement of financial position of a business?

- Master Business Studies pg. 189
- Digital resources
- Worked examples
- Master Business Studies pg. 190

- Oral questions - Written assignments

Financial Records in Business

Effects of Business Transactions - Effects of liability transactions
Effects of Business Transactions - Effects of capital transactions
Effects of Business Transactions - Computing effects of transactions

By the end of the lesson, the learner should be able to:

- Analyse effects of liability transactions on the statement of financial position
- Explain how taking and paying loans affect the statement of financial position
- Relate liability transactions to personal borrowing and repayment experiences

In groups, learners are guided to:

- Search for the effects of liability transactions on the statement of financial position from the internet or reference books
- Discuss findings on the effects of liability transactions
- Write summary notes on the effects of liability transactions

How do business transactions affect the statement of financial position of a business?

- Master Business Studies pg. 192
- Digital resources
- Reference books
- Master Business Studies pg. 193
- Worked examples
- Master Business Studies pg. 195
- Calculators

- Oral questions - Written assignments

Financial Records in Business

Effects of Business Transactions - Adjustments to statement of financial position

By the end of the lesson, the learner should be able to:

- Outline adjustments to various items on the statement of financial position
- Calculate new values of stock, cash and debtors after transactions
- Connect adjustments to real business record keeping

In groups, learners are guided to:

- Study a statement of financial position and go through the transactions that follow
- Calculate the effects of the transactions on the entries on the statement of financial position
- Show the adjustments to the entries affected by the transactions

How do business transactions affect the statement of financial position of a business?

- Master Business Studies pg. 197
- Digital resources
- Worked examples
- Master Business Studies pg. 199
- Calculators

- Oral questions - Written assignments

Financial Records in Business

Effects of Business Transactions - Preparing statement of financial position after adjustments
Source Documents and Books of Original Entry - Meaning and importance of source documents

By the end of the lesson, the learner should be able to:

- Prepare a statement of financial position after adjustments
- Determine the net worth of a business after adjustments
- Apply statement preparation skills to assess business financial health

In groups, learners are guided to:

- Draw a statement of financial position to determine the net worth of a business after adjustments
- Present work to classmates
- Write summary notes on preparing statement of financial position

How do business transactions affect the statement of financial position of a business?

- Master Business Studies pg. 200
- Digital resources
- Worked examples
- Master Business Studies pg. 205
- Sample source documents

- Oral questions - Portfolio assessment

Financial Records in Business

Source Documents and Books of Original Entry - Meaning and importance of books of original entry
Source Documents and Books of Original Entry - Types of source documents

By the end of the lesson, the learner should be able to:

- Define books of original entry
- Explain the importance of books of original entry in bookkeeping
- Connect books of original entry to organized record keeping in shops

In groups, learners are guided to:

- Discuss the meaning of bookkeeping
- Find out from the internet or relevant print materials the meaning and importance of books of original entry
- Present findings to other group members

Why are the books of original entry important in bookkeeping?

- Master Business Studies pg. 207
- Digital resources
- Reference books
- Master Business Studies pg. 209
- Sample receipts and invoices

- Oral questions - Written assignments

Financial Records in Business

Source Documents and Books of Original Entry - Types of source documents
Source Documents and Books of Original Entry - Types of books of original entry

By the end of the lesson, the learner should be able to:

- Identify credit notes and debit notes as source documents
- Explain the purpose of credit notes and debit notes in business
- Connect credit and debit notes to returns and adjustments in business

In groups, learners are guided to:

- Search from the internet or relevant textbooks for information on credit notes and debit notes
- Study samples of credit notes and debit notes
- Present findings to other groups in class

What are the source documents used in bookkeeping?

- Master Business Studies pg. 210
- Digital resources
- Sample credit and debit notes
- Master Business Studies pg. 211
- Sample documents
- Master Business Studies pg. 212
- Charts

- Oral questions - Written assignments

Financial Records in Business

Source Documents and Books of Original Entry - Sales journal

By the end of the lesson, the learner should be able to:

- Draw the format of a sales journal
- Explain the columns in a sales journal
- Relate sales journal to tracking credit sales in businesses

In groups, learners are guided to:

- Search for the format of a sales journal from the internet or relevant textbooks
- Draw the format of a sales journal
- Discuss the purpose of each column in the sales journal

Why are the books of original entry important in bookkeeping?

- Master Business Studies pg. 213
- Digital resources
- Worked examples
- Master Business Studies pg. 214
- Practice exercises

- Oral questions - Observation

Financial Records in Business

Source Documents and Books of Original Entry - Sales returns journal

By the end of the lesson, the learner should be able to:

- Draw the format of a sales returns journal
- Record business transactions in a sales returns journal
- Connect sales returns journal to tracking goods returned by customers

In groups, learners are guided to:

- Search from the internet or relevant textbooks the format of a sales returns journal
- Record given transactions in a sales returns journal
- Discuss work with group members

Why are the books of original entry important in bookkeeping?

- Master Business Studies pg. 215
- Digital resources
- Worked examples

- Oral questions - Written assignments

Financial Records in Business

Source Documents and Books of Original Entry - Purchases journal
Source Documents and Books of Original Entry - Purchases returns journal

By the end of the lesson, the learner should be able to:

- Draw the format of a purchases journal
- Record business transactions in a purchases journal
- Relate purchases journal to tracking credit purchases from suppliers

In groups, learners are guided to:

- Search from the internet or relevant textbooks the format of a purchases journal
- Record given credit purchases transactions in a purchases journal
- Present work to classmates

Why are the books of original entry important in bookkeeping?

- Master Business Studies pg. 217
- Digital resources
- Worked examples
- Master Business Studies pg. 219

- Oral questions - Written assignments

Financial Records in Business

Source Documents and Books of Original Entry - Cash receipts journal

By the end of the lesson, the learner should be able to:

- Draw the format of a cash receipts journal
- Record business transactions in a cash receipts journal
- Relate cash receipts journal to tracking money received by businesses

In groups, learners are guided to:

- Search from relevant textbooks for information on how to record business transactions in a cash receipts journal
- Record given transactions in a cash receipts journal
- Discuss work in groups

Why are the books of original entry important in bookkeeping?

- Master Business Studies pg. 222
- Digital resources
- Worked examples

- Oral questions - Written assignments

Financial Records in Business

Source Documents and Books of Original Entry - Cash payments journal

By the end of the lesson, the learner should be able to:

- Draw the format of a cash payments journal
- Record business transactions in a cash payments journal
- Connect cash payments journal to tracking money paid out by businesses

In groups, learners are guided to:

- Search from relevant textbooks for information on how to record business transactions in a cash payments journal
- Record given transactions in a cash payments journal
- Present findings to classmates

Why are the books of original entry important in bookkeeping?

- Master Business Studies pg. 224
- Digital resources
- Worked examples

- Oral questions - Written assignments

Financial Records in Business

Source Documents and Books of Original Entry - General journal

By the end of the lesson, the learner should be able to:

- Draw the format of a general journal
- Record business transactions in a general journal
- Apply general journal skills to record non-routine business transactions

In groups, learners are guided to:

- Search from relevant textbooks for information on how to record business transactions in a general journal
- Record transactions involving purchase and sale of fixed assets on credit, and opening entries
- Discuss work with group members

Why are the books of original entry important in bookkeeping?

- Master Business Studies pg. 226
- Digital resources
- Worked examples

- Oral questions - Portfolio assessment